Lead UX Designer
Orderportalen 2.0
The need
Forefront needed to enhance its order portal used by employees for purchasing technical equipment. The existing platform lacked user-friendliness and efficiency, causing transparency issues and inefficiencies in the purchasing process.
The assignment
As the UX Lead, I was responsible for:
Leading a team of backend and frontend developers, and a junior UX designer.
Conducting surveys and workshops with selected users to gather feedback.
Creating and iterating on prototypes of the new interface.
Regularly collaborating with stakeholders and project leads to ensure alignment with needs and demands.
Ensuring the new design met both user and business needs.
ADDED VALUE
The redesigned order portal significantly improved the purchasing process, making it more transparent and efficient. Managers could easily monitor and approve purchases, and employees had a clear overview of their equipment, with an option to purchase additional items. The updated system addressed previous issues and enhanced overall user satisfaction for both managers and employees.