UX Lead Designer

The need

Ericsson needed to enhance its dashboard to provide a unified view of departmental performance and streamline data management for its managers. The goal was to simplify the process of monitoring and analysing departmental objectives, improving overall decision-making and efficiency.

The assignment

As a Senior UX Designer, I was responsible for:


  • Collaborating with Ericsson to develop and enhance the dashboard by implementing new features based on specific APIs.

  • Leading workshops with stakeholders to identify desired features and assess their technical feasibility.

  • Developing and testing prototypes with users to ensure the features met their needs.

  • Coordinating with both front-end and back-end teams to integrate these features effectively into the dashboard.

ADDED VALUE

  • The added features to the dashboard significantly improved Ericsson's managers' ability to monitor departmental performance.

  • By streamlining data compilation and providing a clear overview of department status, the new applications enhanced decision-making and increased efficiency within the company.

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